Frequently Asked Questions
Can I/my child trial with the club?
We will always announce any open trials via our social media channels for all sections of the club ahead of them taking place. Otherwise trials are by invitation only.
I purchased tickets but now I can’t come to the match, can I get a refund?
We can’t offer refunds on tickets if you are unable to attend, so please ensure you are able to attend prior to booking tickets
I purchased a ticket but I haven't received a confirmation email?
99% of the time this is because the email address was not typed correctly
Can I purchase seats next to each other?
Seating is allocated on a first come first served basis on the day, so please ensure you arrive early to guarantee seats next to each other
Can I purchase tickets on the gate?
Tickets are normally available on the gate but are more expensive than buying in advance. We recommend you buy in advance online or if you wish to pay cash then visit the club during the week.
Do I need to print my tickets off?
You can print your ticket off if you wish, or show the email confirmation at the gate
I’m a blue badge holder can I reserve a parking space at the ground?
We will always try to accommodate these requests if you can notify us the week before the game by emailing firstname.lastname@example.org
Can you send me a free shirt/item of merchandise/player autographs/signed programme?
Unfortunately we aren’t able to fulfil these requests
Can I be put on the press/media list?
For visiting press and photography accreditation queries contact email@example.com